Rules & Regulations

Terms & Conditions

  1. All package cost shown on this website is applicable per person basis only. *                                                                                                                                                                                                                             
  2. The package tariff does not include any food charges including tea/ coffee/ breakfast/ lunch/ dinner on any train journey of the conducted tour. If any halt (long/short time) at any station for change the train during the journey, then no food/lodging will be provided at that time.                                                                                                                                                                               
  3. Lodging in Standard Non-Ac Double Bedrooms for 2/3 adults, Triple Bed for 3/4 adults, Four Bed for 4/5 adults (per family wise with attached bath). If single passenger, for a separate room, will be charged @ Rs. 750/- per night extra. Sleeper Class Non AC Railway fare and Non AC Bus fare from point to point basis and sightseeing by bus/sumo/suitable vehicle as per the strength of the passenger (Taxi, Auto, Toto, Rickshaw, Ropeway, Toy Train, Horse Riding, Pitty, Helicopter, Dooly, Launch fare extra). No claim for a partial refund on tariff would be entertained.                                                                                                                                              
  4. Room Heater/Air Conditioner charges extra per night per room basis as per hotels norms.                                                                                                                                                                                                                                                                                              
  5. Porter/ Coolie charges, Entry fees and guide fees in all places will be borne by the tourists.                                                                                                                                                                                                                                                             
  6. Concession for Children for Train cum Bus Tours – 25% discount will be offered for the age group between 5 years to 11 years without extra cot facility in the Hotel / Lodge, sharing with parents, 50% Discount for the age group between 2 years to 4 years without railway ticket & extra bed in the Hotel / Lodge, sharing with parents. Children below 2 years will be charged @ Rs. FREE (No Berth, Seat & Bed). Senior Citizen/Railway Pass concession (on railway ticket) will be given as per railway rules.                                                                                                                                                                                                                  
  7. Seats in the Lower/Middle/Upper/Side Upper/Side Lower berth in Sleeper Coach of Train service cannot be confirmed. The seats are allotted by Rail authority against the name of passengers is to be accepted. We can’t guarantee of rail tickets at the same coach/choice of position (berth) in the train, we can try only. Our train service doesn’t mean for reserved coaches.                                                                                                                                                                                                                 
  8. You can make your booking within five months in advance. At the time of booking 50% of package cost per head is to be deposited for Sleeper Class Passenger, 75% of package cost for AC Class passenger and 75% of package cost for Air passenger for registration which is non-transferable with the scheduled date but the name in the register may be transferable with the prior intimation of before purchasing a ticket of the journey. The booking money may be deposit in bank account also. The balance amount will be paid before twenty days of the journey (Cheque/Draft payments should be made before 23 days of the journey commences) otherwise the same booking will be cancelled automatically. The booking payment/final payment may be done by Account Payee Cheque/Draft will be accepted on the banks of Kolkata only in favour of “GHURE ASHI TOURS & TRAVELS”.                                                                                                                                                                                                                                                                                                                                                                                                                       
  9. Food will be supplied by the authority cooked by own caterer with careful supervision.
    Menu Chart (final menu chart with date wise will be given after confirmation of the journey date) : 
    Bed Tea : One cup of tea with biscuits.
    Breakfast : 4pcs butter/jam bread,1pcs banana, 1pcs Sweet/boiled egg, Tea/Coffee or 4pcs. puri/chapatti/, sabji, Tea/Coffee. 
    Lunch : Rice, dal, bhaji, sabji, fish/egg/meat/chicken curry, chatni/papad.                                                                                                                                Evening Tea : 2pcs. Biscuits/pakora/beguni/others bhaji, Tea/Coffee.                                                                                                                          Dinner : Rice/Chapatti, sabji/fish/egg/meat/chicken curry.
    • Mutton only two times of total conducted tour and daily (except train journey) one-time veg/egg and one-time non-veg item will be provided.
    • Supply of Tea, breakfast, fish/chicken/eggs/mutton and sweet/bananas are limited.
    • At the time of outside lunch on the way, only two items (rice + one veg/non-veg item) will be provided. Hot food (our own lunch) will be served in chair-table depending upon the following factors :                                                                                                                                                      A) If any restaurant / dhaba available for the conducted tour (mostly available)                                                                                                              B) If time & other all circumstance permit for the conducted tour.
    • Only Vegetarian Meal will be supplied in Vaishno Devi/ Kedar Badri/ Gangotri/ Yamunotri/ Brindaban/ Haridwar, Amarnath and specified mentioned in itinerary of conducted Tours.
    • Supply of food as mentioned in the Menu Chart depends upon the following factors : 
           A) Getting sufficient time for cooking & marketing.
           B) Availability of commodities in the local market/spot.
    • Package does not include any mineral water/ package drinking water/ Cold Drinks/ Fruit Juice/ Milk etc.                                                                                                                                                         
  10. Passengers packed up from the enquiry office of such Railway Station / Port before one hour of the scheduled departure time of the Train, before two hours for Ship/Air.                                                                                                                                                                                                                                                                                                         
  11. Passengers are requested to leave their name, age, sex, relation, address, telephone numbers (Office and Residence) when buying tickets. If there is no telephone, contacted telephone numbers should be provided.                                                                                                                                                                                                   
  12. “Ghure Ashi Tours & Travels” will not undertake any liability towards any loss/damage of life/property/any other belongings whatsoever of the happening of any nature in course of the tour.                                                                                                                                                                                                                                                
  13. Accompanying baggage should be light and easy to carry not exceeding 15 kgs. in case of adults and 10 kgs. in case of children, Name & Address of the luggage-owner should be posted prominently on capital letters on top of the luggage. Porter assistance would be provided on extra payment of coolie charges or carry at own costs.                                                                                                                                                                                                    
  14. Passengers are requested to avoid carrying contraband items & smoking for Train Journey. The management will not take any responsibility for such prohibited Act (Fine).                                                                                                                                                                                                                                                                                        
  15. Tourist is responsible to pay for any damage to the hotel property/transport, on the spot during the stay/journey.                                                                                                                                                               
  16. While every effort would be made to maintain the itinerary, natural calamities or other circumstantial pressures may force the authority to make necessary changes. However such changes would always be in the interest of smooth conducting of the tour. Circumstanced above, if the tour program is affected in any way the extra expenses should be borne by the passengers. In case of non-availability of the schedule class Train/Bus/Hotel, passengers should co-operate to have the journey in another class. If the journey availed by the upper class, the difference of fare/rent (from the scheduled class) should be borne by the passengers on the spot, but in case of changing to the lower class, the difference of fare will be adjusted by the authority from the Office after completion of tour. Specific date, train number & class may change in case of abnormalities about the availability of Railway / Ship / Air Bus reservations.                                                                                                                                                                                                                                                                                               
  17. If any unavoidable condition arrives (train/air cancelled by the railways/airlines due to any reason, natural/political calamity) then tour rescheduled/change charge extra actual cost borne by the customer.                                                                                                                                                                                                                                  
  18. If there is any increase in Railways & Bus Fare, the difference amount has to borne by the Party on the spot.                                                                                                                                                                          
  19. The conducting officer’s decision on Room/Seat allotment would absolutely by final. No interference in this regard would therefore be entertained.                                                                                                                                                                                                                                                                                                                         
  20. In case of medical problems during the tour, all the expenses will have to be borne by the tourist. Sick or invalid persons, a person with contagious diseases or terminal cases will not be allowed in the tours.                                                                                                                                                                                                                        
  21. Passengers are requested to check back at “Ghure Ashi Tours & Travels” before 2 days from the date of commencement of the journey for further details/final tour programme/change/advice in any.                                                                                                                                                                                                                                  
  22. Rules for cancellation of Package tours :                                                                                                                                                         
  23. A. 100% deposit money will be refunded, if the said journey is cancelled by “Ghure Ashi Tours & Travels” under any circumstances. 
    B. 80% of the package cost will be refunded if the tour is cancelled by the passenger between 120 days to 90 days  from the journey date.
    C. 60% of the package cost will be refunded if the tour is cancelled by the passenger between 89 days to 60 days from the journey date.
    D. 40% of the package cost will be refunded if the tour is cancelled by the passenger between 59 days to 30 days from the journey date.
    E. 20% of the package cost will be refunded if the tour is cancelled by the passenger between 29 days to 15 days from the journey date.
    F. 10% of the package cost will be refunded if the tour is cancelled by the passenger between 14 days to 07 days from the journey date.
    G. NO REFUND will be made if the tour is cancelled by the passenger before 6 days from the journey date. 
    H. In case of season time, no refund is allowed in cancellations made within 30 days from the journey date.
    I. If the tour program is cancelled by the “Ghure Ashi Tours & Travels”, the deposit money will be refunded. Authority is not liable to show any explanation or responsible for any demerge for such Cancellation.
    J. Cancellation of Air/Ship package tours: Refund of Air/Ship tickets as per the rules of Air/Ship authority and rest (balance) amount will be refunded after deducting such amount as per our above mentioned (No.16, A to H) rules of cancellation.
    K. No Telephonic message will be entertained regarding cancellation/modification (only written confirmation will be accepted).                                                                                                                                                                                                                                       
  24. If tour programme rescheduled/change due to any natural and political calamity then booking amount not refund to the customer, paid booking amount (with proper money receipt) can adjust rescheduled/change/any other tour package operated by “Ghure Ashi Tours & Travels” after actual train/airfare cancellation charges, agent charges (if any) deduct.                                                                                                                                                           
  25. As per Govt Rules, passengers travelling with us are requested to carry there ORIGINAL PHOTO IDENTITY CARD (other than PAN Card, such as Voter ID Card / Aadhaar Card / Passport / Driving Licence / Govt. ID Card etc.) with him/her.                                                                                                                                                                                                 
  26. Booking of the tour package/seat means that the passengers have accepted the terms & conditions of “GHURE ASHI TOURS & TRAVELS” and knowing it, clearly.
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